![]() This screen-sharing technology allows our Technical Support Specialists to quickly and easily assist in resolving software-related issues by viewing and controlling your computer. You always have overriding control of your computer, and you can end the screen-sharing session at any time.Ī. You are in full control of your computer at all times. ![]() With your permission, your support representative will be able to view your screen and share control of your mouse and keyboard. You will be prompted to download a small virus-free plug-in. While on the phone with Technical Support, you will be given a unique session key. Enter the Session Key in the box to the right and click Submit to initiate the screen-sharing session. To initiate a secure Live Online Support session, shut down all non-DEXIS Platform applications except your browser window. ![]() Live Support for Assistance with Your Imaging Equipment SoftwareĭEXIS TM Technical Support Specialists use the latest screen-sharing technology to view, control and resolve software issues remotely. A Technical Support Specialist will walk you through the remote assistance process.Ĭall Technical Support at 888-88-DEXIS or submit a support request so we can assist you with the problem you are experiencing. ![]()
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